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FAQ

Frequently Asked Questions

Q: How do I contact you?
    A: Go to:  http://www.sunroom-sunrooms.com/quotes/in-home-quote.htm
PHONE: 1-877-700-ROOM  1-877-700-7666 (toll free)  
FAX: 1- 888- 326 - 4536 (toll free)


Q:  What are the differences in a sunroom, garden room or patio room?
   
A:   A straight sunroom is where all or part of the roof is tempered glass & the gabled ends are clear or tinted.
    A:   A curved sunroom is the radius is tempered glass & the all or part of the roof is tempered glass.
    A:   A curved garden room, is the radius is tempered glass, the roof is solid, the gabled ends are clear or tinted.
    A:   A straight or gabled garden room the roof is solid & the transoms & gabled ends are tinted or clear.
    A:   A straight or gabled patio room the roof is solid & the gabled ends, transom & kick plate are solid.

Q:  What are gabled ends, transoms and kick plates/ knee walls ?
  
  A: Gables ends are usually the areas above the windows on the side walls.
    A: Transoms are usually the areas above the windows on the front wall.
  
  A: Kick plates/knee walls are the areas below the windows & are either solid, tempered glass or dual tempered glass.

Q:  What are the different types of roofs?
   
A: The tempered raftered roofs are for the glass straight & curved sunrooms & curved garden room.
    A: The 3" & 4" solid insulated roofs are for the straight & gabled garden rooms & patio rooms.

Q:  What are the different types of walls?
    A:
The walls come with a 2" standard wall, 3" super wall walls are 50% stronger, with more Insulation and the 3" thermally broken walls are available in our Qmega Rooms, giving the Maximum Insulation possible.

Q:  What is a UL approved electrical system?
   
A: It is a built in electrical system that includes open electrical headers & vertical raceways with snap covers. It also includes built in electrical boxes for porch lights, switches & outlets. The hardware for the switches and outlets are included.

Q: What types of glass is available?
   
A: Duralite tempered glass in our windows & doors in single or dual pane, clear, tinted or LowE2 glass.

Q:   What are the different types of windows that are available?
    A: Tempered Aluminum windows with a baked enamel finish in single or dual tempered glass and clear or tinted. The Qmega windows are Vinyl frames with a LowE2 protective & insulating coating   

Q:   What type of warranty is there?
    A:  All Rooms & Covers come with a Lifetime limited Warranty for materials from the Manufacturer ( in business since 1947)

Q:   Can I get a Free in home Estimate?
   A:  Go to http://www.sunroom-sunrooms.com/quotes/in-home-quote.htm for a Free in home quote & to answer on site Questions.

Q: Do you have Show rooms?
   A: YES - Go to http://www.roomaddition.com/showrooms.htm for map, directions & hours of operation.

Q: What types of doors are there?
  A: There is a 3' pedestrian (solid with an operable window & screen on top),  3' tempered glass door (single pane, dual or dual with grids), Double 3' tempered glass doors ( French Style) and a 6' vinyl tempered glass slider with screen door in (single pane, dual or dual with grids)

Q: What if I want to install the room myself?
   A:   A: A 33 page installation manual is available and will be sent to you, no charge.

Q: What type of Down payment is required
    A: A: NONE - No payment until work is completed to your satisfaction. We guarantee our workmanship.

Q: What building codes do are rooms meet or exceed?
 
   A: Meets or Exceeds I C B O (International Conference of Building Officials), U B C (uniform Building Code), National Glass Code, California State Housing code, a-Rated Dual Glass, UL ( Underwriter Laboratories), C M B S O A approved Security Windows and has A A M A approval on Windows & Doors

Q: How long does it take before the room is Installed?
    A: It usually takes 3 to 4 weeks from the contract date.

Q: Do you accept credit cards ?    Do you accept credit cards ?   
  
  A: We accept Visa, AMEX, Master Card & Discover.

Q: How long does it take to install the room? How long does it take to install the room?
    How long does it take to install the room?
   
A: Rooms are installed in 1 to 2 Days. One additional day if there is an electrical hookup

Q: What is the difference between our Regular room & our OMEGA room?
   A: The Omega Room has 3" Thermally broken walls, Vinyl windows & doors, Dual insulated tempered glass in all areas including the Roof & Radius in our Sunrooms

Q: What is the difference between our Regular room & our OMEGA room?
   A: The Omega Room has 3" Thermally broken walls, Vinyl windows & doors, Dual insulated tempered glass in all areas including the Roof & Radius in our Sunrooms

Q: What are the features of our windows?
 
 
  
A: Our windows come with security locks, are operable double sliders, tempered glass, full removable screens and meet the national glass code &  the dual tempered glass is A-Rated (ALI Laboratories )

 

 
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